Assistant Manager (Edmonton - Whyte Ave. Location)

Job Overview: As an important member of the store management team, the Assistant Manager will work closely with the Store Manager to ensure Fountain Tire store success by providing professional leadership in all aspects of the store location by:
  • Ensuring operational procedures are communicated to Associates and practiced.
  • Developing and maintaining customer relationships by providing a superior customer experience, and effectively handling customer complaints when required.
  • Assisting with the recruitment and development of a team of Associates dedicated to providing a superior customer experience.
  • Assisting with the completion of an annual budget; this includes forecasting revenue and expenditures, accurately tracking budget numbers with particular attention to achieving operational benchmarks.
As an important member of the store management team, the Assistant Manager will work closely with the Store Manager to ensure Fountain Tire store success by providing professional leadership in all aspects of the store location by:
  • Ensuring operational procedures are communicated to Associates and practiced.
  • Developing and maintaining customer relationships by providing a superior customer experience, and effectively handling customer complaints when required.
  • Assisting with the recruitment and development of a team of Associates dedicated to providing a superior customer experience.
  • Assisting with the completion of an annual budget; this includes forecasting revenue and expenditures, accurately tracking budget numbers with particular attention to achieving operational benchmarks.
  • Competitive market wages
  • Comprehensive benefit programs for you and your family
  • Recognition and incentives for your contribution to the organization
  • Support in developing, learning and sharing knowledge
  • Policies and programs that support a balanced lifestyle
  • Discounts for you and your family on tires, parts and services at all Fountain Tire locations
  • 5+ years of experience in a related field; experience in the automotive aftermarket industry would be considered an asset.
  • Strong computer skills with intermediate proficiency in all facets of MS Office.
  • Ability to set goals and achieve results.
  • Proven ability to provide a superior customer experience.
  • Strong communication skills with the ability to develop and maintain effective relationships.
  • Organizational and time management skills in order to prioritize competing demands.
  • Ability to work flexible hours including evenings, weekends and holidays.