Inside Sales Representative (Vulcan Location)

Job Overview: The successful candidate will share product knowledge and technical expertise with Fountain Tire customers to build existing and new business in passenger and light truck tire and mechanical services through:  
  • Providing service quotes and receiving customer authorization for work to be performed on customer vehicles, finalizing sales, and completing customer follow up.
  • Scheduling customer appointments for tire and mechanical service.
  • Recommending tire service, specialty tire service, wheel and mechanical service to customers.
  • Ensuring that all products are billed accurately to the customer.
  • Completing proactive calls to customers to determine their satisfaction level with the service received.
The successful candidate will share product knowledge and technical expertise with Fountain Tire customers to build existing and new business in passenger and light truck tire and mechanical services through:  
  • Providing service quotes and receiving customer authorization for work to be performed on customer vehicles, finalizing sales, and completing customer follow up.
  • Scheduling customer appointments for tire and mechanical service.
  • Recommending tire service, specialty tire service, wheel and mechanical service to customers.
  • Ensuring that all products are billed accurately to the customer.
  • Completing proactive calls to customers to determine their satisfaction level with the service received.
  • Competitive market wages
  • Comprehensive benefit programs for you and your family
  • Recognition and incentives for your contribution to the organization
  • Support in developing, learning and sharing knowledge
  • Policies and programs that support a balanced lifestyle
  • Discounts for you and your family on tires, parts and services at all Fountain Tire locations
  • High school diploma and one year of tire and mechanical service related experience
  • A customer service focus with the ability to develop and maintain effective relationships; this includes good communication and interpersonal skills
  • Proven ability to work independently with minimal supervision
  • Ability to maintain a valid driver’s license
  • Strong computer skills to effectively navigate computer systems and successfully complete required E-Learning courses